Why Use T.A. Wallace & Associates, Inc. ?
We Bring Specific Expertise To Your Team
Experience & Competence:
Our Consultants and Project
Managers have over 150 years of combined experience
delivering customized networking solutions to clients. We
have networking solution competency in Voice, Data, VoIP,
Call Centers, Business Continuity/ Disaster Recovery and
Managed (outsourced) Network Solutions.
We integrate networking technology
into your business processes and make it work the way you
want it to. We work with you to develop a strategic
plan, design the solution, negotiate the best deal and then
deploy and assure it. We ensure that you get the right
technology at the right price.
We develop and negotiate Service Level
Agreements (SLA) and Service Level Objectives (SLO) across
the entire solution so that it performs the way it has to.
Mission critical applications require better than average
performance characteristics, so SLA and SLO development and
compliance is critical to your success.
Knowledge Base: Our
experienced Consultants and Project Managers have worked
across a broad base of of client applications environments.
We stay on top of new developments through the
educational resources of the Society of
Telecommunications Consultants (STC).
We partner with other members of
the STC and with specific strategic partners to deliver a
complete solution. For example, we will employ
Solutions for Call Center performance improvement
programs and customer care technology platforms to
compliment the network design.
We Are Aligned With Your Organization and
Independent Analysis & Objectivity:
the multitude of systems and services
available, it is imperative that your
consultant provide objective recommendations
based upon your specific requirements. As
STC consultants, we are independent of any
connection that might be considered a
conflict of interest. You are assured that
objectivity will be maintained.
We work strictly on a
retainer basis and do not accept
The benefit for your business is that we are
focused on supporting your mission, not
finding solutions that increase our fees.
Benefit Realization: Once a project is
approved, it is important to deliver the
cost and performance benefits in the most
expeditious manner. Our Project Management
and Staff Augmentation Services apply proven
vendor management processes to implement the
solution and measure its effectiveness.
You To Focus On Your Business:
We enable your resources to
do the job that they were hired to do-
improving your business performance.
Your staff works with their business
associates to develop ways to increase sales,
lower costs and improve customer service. We
augment them by designing and implementing
the infrastructure that supports the
save our clients far more than the cost of
our fees by employing the right mix of
technology and negotiating competitive
contracts. You avoid headcount increases to
accommodate complex projects and ongoing
Contact us for more info