We are independent consultants who work strictly in the best interest of your business and belong to the Society of Telecommunications Consultants (STC).  We strictly adhere to the STC Code of Ethics. We do not have financial relationships with any vendor or conflicts of interest that affect our recommendations.

Whether you need to increase sales, improve customer service, control costs or enhance employee productivity, our practices can deliver the desired results for your company:

Strategic Consulting: Integrating Network Technology Into Your Enterprise

• Voice over IP (VoIP) assessment, design & deployment

• Network services & equipment designed to meet your business needs

• Call center and contact center design

• Videoconferencing & collaboration communications analysis and design

• Wireless services analysis

• RFP development & analysis

• Contract and price negotiations- Voice, Data, Wireless Service & Equipment

Network Infrastructure Analysis: Assessing The Value of Your Networking Assets

• Analysis of network service & equipment billing

• Network audit & contract compliance

• SLA/ SLO compliance

• Inventory of network facilities & equipment

• Cost savings recommendations

Project Management: Expert Deployment & Staff Support

• Network deployment- accelerating benefit realization

• Staff support on a daily, monthly, quarterly or annual basis.

Ethics & Professionalism: T.A. Wallace has established a set of operating procedures which enhance the professionalism and credibility of the firm. We have no interests in or receive any compensation from vendors, suppliers or carriers.  This means that you get truly independent advice.

Privacy of Your Information: T.A. Wallace maintains your information in strict confidence. We will maintain Non-Disclosure Agreements with you and will never use your name without your express written permission.

Experience: T.A. Wallace & Associates, Inc. was founded in 1995 to meet the complex voice and data consulting needs of some of corporate America’s largest companies. Today, the firm is comprised of consultants, project managers and billing analysts who collectively possess over 150 years of experience in the telecommunications industry. Our consultants have developed their industry knowledge with leading communications and networking companies.

Gain Competitive Advantage With Networking

Our logo represents the convergence of voice and data communications to link mission critical applications across an enterprise. Voice, data and IP communications are increasingly becoming your front door to customers, partners, suppliers and employees. You gain and maintain competitive advantage based on your ability to invest in effective and cost-efficient telecommunications resources.

Dramatic changes in the telecommunications industry and technology advancement has made the the communications landscape much more complex. While you have the opportunity to use networking technology to expand your business, determining the right solution can be confusing and even counterproductive. We can analyze your requirements, develop a plan and design the best combination of service and equipment elements to accomplish your objectives.

We don't stop with the recommendation. We can implement it and measure the results as well. You can count on our experience and expertise to recommend the right solution and implement it on-time and on-budget.